Hi there, self!
This is a list of learnings that I have picked-up from over 10 years of experience in the corporate world as an accountant, a senior, an assistant manager and soon to be manager through observation, feedback and first hand experience. This is not an exhaustive list and I might still update in the future.
- Listen to understand and not just to respond.
- The choice of words and how we deliver a message creates a lasting impact.
- Sometimes the things that you do not say matters as much as the things you call out and appreciate.
- Always keep your emotions in check. Not everyone has to know that you have a problem – be it personal or work-related.
- Always be careful in venting out. Sometimes it causes more harm than just a simple release of pent up frustrations. It may impact how others perceive people and eventually may degrade their morale.
- You will not always be the best at everything. Unlearn to learn. Be patient because mastery takes time.
- The Whys are as important as the Hows and Whats. Never just learn the technicalities but understand the reason behind it so you’ll never be lost if something unusual appears.
- Always trust your skills and capabilities. You are chosen for a reason.
- Not everyone will like you and it is fine. It is just the same way as you do not like everyone you meet. 🙂
- Focus on the goal. Excellence will speak for itself but it won’t hurt for you to know how to leverage and market yourself.
- Get to know your team and build relationships. Do not be just all about the process and work. You do not need to be the best of friends with everyone but it will help to have that rapport to establish trust.
- Know what your team wants to achieve collaboratively and individually. Help them to realize their potential and not just be confident to maintain the status quo.
- Learn to ask the right questions at the right time.
- When conflicts arise, keep your cool. Take yourself out of the picture and look at the situation in a different light.
- Be honest and learn to say ‘No’ or negotiate not just for your own but for the team as well. Do not just accept everything and let the team suffer in the end if it is indeed not feasible.